Privacy Policy

At Velocity Card Solutions, your privacy and data security are our highest priorities. This privacy policy explains how we collect, use, and protect personal information through our online platform and related services.

Information We Collect

We collect information that you voluntarily provide when using our services, as well as data generated through your use of our platform:

• Personal Identification Information: such as your name, address, date of birth, and contact details necessary for identity verification and account setup.
• Financial Information: including payment details, transaction histories, and bank account information needed to facilitate card issuance, payment processing, and related financial services.
• Technical Data: device identifiers, IP addresses, browser type, and operating system information to help safeguard accounts and optimize service performance.
• Usage Data: data on how you interact with our platform, including transaction monitoring and fraud prevention analytics.

How We Use Your Information

We process your data to provide, improve, and secure our financial technology services:

• Issuing and managing virtual cards and digital wallet integration.
• Facilitating payment processing and card acquisition services.
• Conducting fraud detection, transaction monitoring, and risk assessments.
• Complying with legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) regulations.
• Communicating essential service updates and confirmations related to your account and transactions.

Data Sharing and Disclosure

We do not sell your personal data. We share information only as necessary, including:

• With trusted service providers and partners engaged in delivering or improving our services under strict confidentiality agreements.
• To comply with applicable laws, regulations, or lawful requests by public authorities.
• To protect the rights, property, or safety of Velocity Card Solutions, our users, or others.

Your Rights Under GDPR and Similar Regulations

If you reside in the European Economic Area (EEA) or other regions with applicable privacy laws, you have rights regarding your personal data including:

• The right to access and receive a copy of your personal data.
• The right to rectify inaccurate or incomplete information.
• The right to request erasure of your personal data under certain conditions.
• The right to restrict or object to processing of your data.
• The right to data portability to transfer your data to another service provider.

To exercise these rights, please contact us at the physical address provided below. We will respond in accordance with applicable laws.

Data Security

Velocity Card Solutions employs robust administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures are continuously reviewed and updated to defend against emerging threats.

Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the data and regulatory requirements.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your user experience, analyze usage patterns, and improve service functionality. You can manage cookie preferences through your browser settings; however, disabling certain cookies may impact some features.

Updates to This Privacy Policy

We periodically update this privacy policy to reflect changes in our practices or legal obligations. Any material changes will be communicated on our site or through other means as appropriate.

Contact Information

If you have questions, concerns, or requests regarding your privacy or this policy, please contact us at: